This website is operated by Daxton software throughout the site, Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows

 

Payments for the services offered by Daxton software (www.vacanttree.com ) shall be on a 100% advance basis. Refund if any will be at the sole discretion of M/s Daxton Software. Daxton Software offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. Daxton Software gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. Daxton Software  undertakes no liability for free services. Daxton Software  reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.

eligible for refund

• In case of the purchase of  any service  /  Membership  Service package www.vacantree.com site, there will be no cancellation once the amount is paid. Under no condition will vacanttree, refund the amount once paid.
• If you choose to terminate your membership, the MEMBERSHIP FEES ARE NOT REFUNDABLE under any circumstances. Your membership in the www.vacantree.com service is for your sole, personal use. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.
• If you reschedule or cancel services (other than registration fees (Membership Fee) as mentioned above) purchased by you, not later than 24 hour of purchase of service, a nominal deduction (50%) Basic Amount ( GST tax not refundable) shall be made and balance amount shall be refunded.
• If you reschedule or cancel services purchased by you, after 24 hours (including the day of purchase of service) no refund shall be made until and unless it is proved that you have not been served for what you have made payment.
• In case of multiple payments for a single product, you are requested to bring the same to our notice. After your notification we will be able to refund the extra amount within 7 to 15 days on a case to case basis. The same needs to be brought to our notice within 7 days of the transaction, after which we will not be able to refund the same.
• In the case of unauthorized payments / payment rejected / transaction marked as high-risk / stolen or fraud cards / chargeback or refund, either written or verbal to the bank / credit card company / payment gateway, vacanttree.com  reserves the right to suspend or terminate your services with immediate effect, either temporarily or permanently, partial or completely and no further services or support or responses will be provided to the client until the disputed subject matter is resolved.
• We do not refund in case the customer due to his own negligence/ignorance or don’t perform or abstain himself from performing any act which is required/ mandatory for the adequate service delivery or the customer don’t adequately communicate or response, despite reminders.
• In case of payment by Card, no charge back shall be accepted by vacantree.com  unless refund/cancellation procedure if duly followed by the said customer.
• These Terms of Use are subject to change with or without prior intimation. Service buyer is bound by all the terms & conditions mentioned on the vacantree.com  website.
• Saturday, Sunday and Bank holidays are not to be counted as working days. vacantree.com 
• In case any member defames vacantree.com  on public forum / blogs / public domains & websites / Social Media sites, same will be considered as acting against vacantree.com  and hence the member / client order ID will be blocked in the system with immediate effect and no further request of any sort/value will further ever be entertained by vacantreer till he / she removes the post. vacantreer  will also have the right to take a legal action / file a case against such people / clients participating in such activities.

 

request for a refund

In case, you want refund after 24 hours of purchase of services, then the refund shall be made as per our grievance policy on grievance redressed.

• Refund will be processed directly in your Bank / Credit Card account that was used to make the payment. Cash refunds are not available.
• Taxes deducted once will not be refunded back in any case.
• Refunds will not be given if you do not follow proper registration procedures and/or fail to present the required identification documents.
• No interest is paid on a refund of any amount.
• The refund of any fee is subject to the refund policy prevailing at the time of seeking a refund.
• We reserve the right to modify and amend refund policies at any time by uploading the same in the website.  admin@vacanttree.com Contact No. +91 8802886876
• All disputes that cannot be settled amicably are subject to the legal jurisdiction of District Court Delhi, (India).

If I am not satisfied with these services how can I contact you?

1.  Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue
2. Via email support on website (www.vacanttree.com ) during business hours (Mon-Fri : 10am-6pm).
3. Via email:-admin@vacanttree.com
4.  Via customer support call at 8802886876

When you purchase a plan from vacanttree.com  you automatically agree with the statements listed above and the refund policy.